Shipping Information

 

We Ship Anywhere in the World!

Free Express Shipping on Orders $250 and Over

Express Shipping: For extra security and a faster delivery, choose DHL or UPS Express Shipping for $75, on orders under $250. Free express shipping on orders over $250. Orders will be processed within 2 business days. Guaranteed delivery within 5 business days and international tracking provided. 

Standard Shipping: We work with Serpost for standard international shipping. Free shipping on orders over $50; flat rate of $10 for orders under $50. Orders will be processed within 2 business days. Average standard international delivery time is 15-21 business days. Tracking is available for packages sent outside Peru with Serpost for you to follow with your local postal service. Unfortunately, there is nothing we can do to make orders arrive any quicker than this timescale.  

Disclaimer: Your Andean treasure is coming all the way from Cusco, Peru! Threads of Peru cannot refund, reimburse or resend packages that are lost or damaged as a result of shipping. You assume full responsibility for your shipment once it leaves our facility.

Refunds cannot be issued for delayed or lost packages resulting from unavailability of the recipient, acts of public authority, riots, strikes, labor disputes, civil commotions, disruptions in air or ground transportation networks due to weather phenomena or natural disasters, or in the event that an ordered product is out of stock or has limited availability.

Refunds that are issued will be for the product(s) price and processed upon receipt of the undamaged item(s). Cost of return shipping is the responsibility of the customer. 

Disclaimer for International Duties and Taxes: Threads of Peru ships directly from Peru, for this reason some international destinations may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we only charge for the transportation fee of your order.

Threads of Peru does not have any responsibility on these additional charges that may apply. If charged by the carrier to Threads of Peru, these will be invoiced to the customer.